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- Privacy Notice | Family Money Savers
Privacy Policy We are Family Money Savers Limited, a company registered in England & Wales under company number 07899805 whose registered address is 1st Floor, Provincial House, 37 New Walk, Leicester, LE1 6TE. The EU General Data Protection Regulation, which applies from 25th May 2018 gives individuals more control over how their personal data is used. The Regulation sets out your rights as an individual regarding how your personal data is collected, used and stored, including your rights to have data corrected or removed. This notice sets out the purpose for which personal data collected by us, or provided by you, will be processed. We reserve the right to alter this Privacy Notice from time to time by updating this page in order to reflect any changes in the law or changes to our privacy practices. You may therefore wish to check this privacy notice for changes whenever you visit our website. We respect the privacy of every individual who visits our website and strongly believe in protecting the privacy of our clients’ personal information. By disclosing your personal data to us using this website or contacting us by email, fax, post or telephone you consent to the collection, storage and processing of your personal data by us in a manner set out in this Privacy Policy. We will not collect any of your personal data (i.e. your name, address, or other personal information) when you visit our website, unless you give it to us. Please note that when you view the site we may obtain and hold certain anonymous data (information which does not identify you) such as the type of web browser you are using or details of the site from which you are linked to our site. For information about cookies please view the separate link on our website. If for any reason you contact us by email, fax, post or telephone we will use your contact details in order to deal with your enquiry. We will use information we hold about you to provide services to you under our contract with you including – to establish your last will and testament, establish appropriate trusts, discuss additional estate planning products that may be appropriate to your circumstances and to send you regular information about any changes in legislation that may affect you. We will never pass on, sell, trade or rent your personal data to any other parties without your consent. We will only share your data with business partners that we are required to disclose the information to in connection with the performance of our contract with you, for example providers of outsourced services, so if you decide you wish to take credit, then it will be necessary to share your details with one of our business partners, in order for them to assess your credit application. This may also involve performing credit and identity checks on you with one or more credit reference agencies. We will seek your consent, prior to sharing your details with them. Depending on your circumstances, and products selected, it may also be necessary to share your details with professional will writing partners in order to produce certain documents. Again, we will advise you if this is necessary in order to obtain your prior consent. We may also need to share your data with third parties in order to comply with any legal or regulatory obligation we have, which may include exchanging information with other companies and organisations for the purpose of the detection of financial and other crime, or fraud prevention. Please note that if you withhold your consent for information to be passed to third parties when requested meaning they do not have the data they need, we may be unable to supply you with the services you have asked us to provide. We will hold your personal information based on the following criteria: For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations. For as long as we provide services to you and then for as long as someone could bring a claim against us. Retention periods in line with any legal and regulatory requirements or guidance. YOUR RIGHTS IN RESPECT OF YOUR PERSONAL INFORMATION Right of access You have the right to request a copy of the personal information we hold about you at any time. Right to rectification If at any time you believe that the data we hold for you is inaccurate or incomplete you may ask us to correct or remove it. We will be happy to review, update or remove information as appropriate, but please be aware we may need to retain your information on our files to resolve disputes, or for technical and legal requirements. If we have disclosed your personal data to a third party we will also contact them to inform them of the rectification. Withdrawing your consent Where we are processing your personal data because you have consented to us doing do, you have a right to withdraw your consent to us processing your data at any time. Please note however that the withdrawal of your consent will not affect any use of your personal information made before you withdrew your consent. Objecting to processing If we process your personal data because we have a legitimate interest in doing so, you may object to that processing. Right of erasure This is also known as “right to be forgotten”. You have the right to request us to erase all personal data about you, such as where the data is no longer necessary for the purposes for which it was originally collected and there is no compelling reason for retaining it. We reserve the right to retain your personal data if we have a valid reason to do so, such as to comply with a legal or regulatory obligation. Complaints If you are not satisfied how we have handled your personal data – if it is wrong, it has been lost or we have disclosed it to someone else without your agreement, then you can either:- write to the Designated Data Controller at Family Money Savers Limited, Express Networks Building 3, 6 Oldham Road, Ancoats, Manchester, M4 5DB email: support@fmswills.co.uk , or telephone 0161 804 0170 . You may also complain to the Information Commissioner’s Office at www.ico.org.uk or by telephoning 0303 123 1113.
- How to sign my Will | FMS Wills & Estate Planning
How to sign your Will For your Will to be valid it must be executed correctly. This means that it must be signed and dated by you the testator in the presence of two witnesses. Failure to execute the Will correctly can make your Will invalid. If your Will is invalid then your estate will be distributed as per the Laws of Intestacy, your chosen beneficiaries may miss out on their inheritance, and your assets may end up in the wrong hands. Before signing your Will please ensure that you read the instructions for signing your Will carefully, take your time, and if you have any questions please don't hesitate to contact us. You will need two independent witnesses together at the same time; they must be over 18 years of age and can't be related to anyone mentioned in your Will, although they can be related to each other. You should sign and date the Will in front of them, and they should then sign as Witnesses and complete their names and addresses. We offer a free attestation service to check the Will has been correctly executed. It's important that your executors know where your Will is stored and if you store your Wills securely with us we will confirm that your Wills have been signed correctly and provide a storage certificate to share with your executors. We'll also update the National Will register to show where your Will is stored. Get Started Phone 0161 804 0170 support@fmswills.co.uk Mail How to sign your Will? Sign and date your Will in front of two independent witnesses; they must be over 18, must see you sign the Will, and they can't be related to anyone mentioned in the Will. The witnesses should then both witness the Will in front of each other. Who can be a Witness to me signing my Will? You require two witnesses over 18 years of age who are capable of seeing you sign your Will. They must not be related to anyone mentioned in the Will- that includes related through blood, marriage or civil partnership Do my witnesses need to know the contents of my Will? Your witnesses don't need to know the contents of your Will, but they must understand that they are witnessing you sign your Will, and that you are happy with it's contents and not being coerced into signing it. What if I need to make changes to my Will? If you want to make changes once you've already received your Will we advise you to contact us so that we can update your Will and issue new copies, hwoever you may make changes yourself, but If you wish to make any changes you must do so before signing the Will, and the changes must be signed by both yourself and your two witnesses; do not use correction fluid! - you cannot alter the document after it has been signed. What if I make a mistake signing my Will? Unless the Will has been executed correctly the Will can fail so please don't take any risks. Accidents do happen, so if you have made a mistake please contact us for a new copy of your Will. Get Started Phone 0161 804 0170 support@fmswills.co.uk Mail Mrs T.E. London “When making my will my anxiety levels shot through the roof however I think I struck lucky with FMS Wills and Estate Planning, they made the whole process manageable and I started to feel confident and on top of what I was doing. Nothing was too much and their patience and expertise was amazing. Thank you so much FMS Wills and Estate Planning for the understanding and kindness you communicated throughout this whole process. I would highly recommend this service to everyone. Thank you, thank you, thank you." Mrs A. Stevenage "I found Family Money Savers very helpful everything was explained fully and clearly understandable. It was also done in a professional way we would recommend them Thank you FMS Wills and Estate Planning for your work on our behalf" Mr & Mrs H. Haverhill “We did our Wills and Lasting Power of Attorneys with Family Money Savers Ltd they made a very complicated looking job very easy by explaining everything very clearly and being very patient as we took so long to do everything, I highly recommend this company”
- FMS Wills & Estate Planning - Wills and Trusts
Experts since 2012 Search FMS Wills & Estate Planning is part of Family Money Savers Ltd. If you are looking to make a new Will, review your existing Will, get advice all about Trusts or Lasting Power of Attorneys, or are worried about care home fees, speak to one of our expert, dedicated Will & Estate Planning Experts for free, impartial advice Phone 0161 804 0170 support@fmswills.co.uk Mail Our Services Last Will & Testament Lasting Power of Attorney Trusts Disabled Persons Trusts Family Inheritance Trusts Living Wills/Advance Directives Probate Storage and Aftercare Phone 0161 804 0170 support@fmswills.co.uk Mail Will Writing Who do you trust to manage your affairs when you pass away? How would you like to dispose of your money, property and possessions after your death? What are the risks to your property and estate, such as inheritance tax? Read More Lasting Power of Attorney Who would you want to make the important decisions about your health, welfare, property & finances if you're weren't able to? Who do you want to decide where you live? Who do you want to manage your finances and decide whether to sell your house? Read More Trusts Ring fence your assets to protect your beneficiaries. Ensure your legacy is ring-fenced for your loved ones and protected against claims through divorce proceedings, bankruptcy, their future care home fees, other creditors claims, and inheritance tax on their estate. Read More Phone 0161 804 0170 support@fmswills.co.uk Mail Mrs T.E. London “When making my will my anxiety levels shot through the roof however I think I struck lucky with FMS Wills and Estate Planning, they made the whole process manageable and I started to feel confident and on top of what I was doing. Nothing was too much and their patience and expertise was amazing. Thank you so much FMS Wills and Estate Planning for the understanding and kindness you communicated throughout this whole process. I would highly recommend this service to everyone. Thank you, thank you, thank you." Mrs C.A. Stevenage "I found Family Money Savers very helpful everything was explained fully and clearly understandable. It was also done in a professional way we would recommend them Thank you FMS Wills for your work on our behalf" Mr & Mrs H. Haverhill “We did our Wills and Lasting Power of Attorneys with Family Money Savers Ltd, they made a very complicated looking job very easy by explaining everything very clearly and being very patient as we took so long to do everything, I highly recommend this company” Contact Me Name Email Subject Message Submit Thanks for submitting! Home Last Will & Testament Trusts Lasting Power of Attorney Working with Us Contact About Site Map More
- Living Wills | FMS Wills & Trusts
Living Wills A Living Will, also known as an Advance Decision to Refuse Treatment, an ADRT, or an Advance Directive, protects your loved ones from having to make heart breaking decisions on your behalf. A Living Will is a legally binding document which lets your family, carers and health professionals know your wishes as to the types of medical treatment that you wish to accept or refuse in the event that you do not have the capacity to communicate the decisions yourself. A Living Will allows you to dictate how you are treated when you have a terminal or serious injury if you can’t speak up for yourself at the time – The Living Will ensures that your instructions are followed in the event of you requiring resuscitation, artificial nutrition, artificial ventilation, transfusion of blood products or pain relief. You can also add other scenarios, and name people who you wish to be notified of your impending death so they may have a chance to be present. Its important that your family, carers, and health care professionals are aware of the existence of your Living Will, Advance Decision to Refuse Treatment, ADRT, or Advance Directive, and we advise keeping it with your medical records. For free, confidential advice Living Wills please contact us today. Get Started Phone 0161 804 0170 support@fmswills.co.uk Mail How do Living Wills work? A Living Will is also known as an Advance Decision to Refuse Treatment, an ADRT, or an Advance Directive. A Living Will allows you to choose how you are treated in the event that you are terminally ill, have lost mental capacity and unable to speak for yourself Is a Living Will legally binding? For the advance decision to be legally binding it must meet certain requirements which is why it is advisable to seek professional advice. What does the advance decision look like? The Living Will will look very similar to your Last Will and Testament. It is printed, professionally bound , and signed by you in the presence of a witness. Who do I need to inform about my Living Will? If you ever need emergency medical treatment, it's important that your carers or family know where to find your Advance Decision. Your doctors should be made aware of and/or have a copy of your Living Will with your medical records. Our storage solution ensures that the document is kept safe. Does the Advance Decision affect my Lasting Power of Attorney? An Advance decision made after the Health and Welfare Lasting Power of Attorney will over-ride your Attorney's ability to make decisions about end of life treatment, but if you are making a Lasting Power of Attorney for Health and Welfare after you have already set up an Advance Decision to Refuse Treatment ,then you must not chose the option to allow your Attorneys to make decisions about your end of life treatment. If you would like to discuss a Living Will, please call our friendly advisors today for free, confidential advice. Get Started Phone 0161 804 0170 support@fmswills.co.uk Mail Mrs T.E. London “When making my will my anxiety levels shot through the roof however I think I struck lucky with FMS Wills and Estate Planning, they made the whole process manageable and I started to feel confident and on top of what I was doing. Nothing was too much and their patience and expertise was amazing. Thank you so much FMS Wills and Estate Planning for the understanding and kindness you communicated throughout this whole process. I would highly recommend this service to everyone. Thank you, thank you, thank you." Mrs A. Stevenage "I found Family Money Savers very helpful everything was explained fully and clearly understandable. It was also done in a professional way we would recommend them Thank you FMS Wills and Estate Planning for your work on our behalf" Mr & Mrs H. Haverhill “We did our Wills and Lasting Power of Attorneys with Family Money Savers Ltd they made a very complicated looking job very easy by explaining everything very clearly and being very patient as we took so long to do everything, I highly recommend this company”
- Simple Will Ltd | FMS Wills & Estate Planning
Simple Will Ltd Simple Will Ltd We have recently taken over storage of some Wills and other documentation that was originally drafted by Simple Will Ltd. Simple Will Ltd was registered at 9a Leicester Road, Blaby, Leicester, England, LE8 4GR is no longer trading and has an active proposal to strike the company off. If your most recent Will was drafted by Simple Will we may be holding your Will, Lasting Power of Attorney or other important documents. Please get in touch with us as soon as possible. If you have had Lasting Power of Attorney drafted by either Simple Will Limited the Lasting Power of Attorney may not be registered with the Office of Public Guardian. This means that if you were to become incapacitated and your attorneys needed to act on your behalf, they would need to contact me to obtain the documents, send them to the Office of Public Guardian with their fee of £82 per document, and wait around five months, often more before they received the approved LPAs. If this may affect you please contact us immediately. For any queries relating to Wills and other documents drafted by Simple Will Ltd please call 0161 804 0170 , email support@fmswills.co.uk , complete the contact me form below or write to us at Family Money Savers Storage Services, Express Networks 3, 6 Oldham Road, Ancoats, Manchester, M4 5DB Contact Me Get in touch. First Name Last Name Email Message Send Thanks for submitting!
- Health & Welfare LPA | FMS Wills
Health and Welfare Lasting Power of Attorney Sorry this page isn't available right now, but we're working on it, please come back soon Get Started Phone 0161 804 0170 support@fmswills.co.uk Mail Mrs T.E. London “When making my will my anxiety levels shot through the roof however I think I struck lucky with FMS Wills and Estate Planning, they made the whole process manageable and I started to feel confident and on top of what I was doing. Nothing was too much and their patience and expertise was amazing. Thank you so much FMS Wills and Estate Planning for the understanding and kindness you communicated throughout this whole process. I would highly recommend this service to everyone. Thank you, thank you, thank you." Mrs A. Stevenage "I found Family Money Savers very helpful everything was explained fully and clearly understandable. It was also done in a professional way we would recommend them Thank you FMS Wills and Estate Planning for your work on our behalf" Mr & Mrs H. Haverhill “We did our Wills and Lasting Power of Attorneys with Family Money Savers Ltd they made a very complicated looking job very easy by explaining everything very clearly and being very patient as we took so long to do everything, I highly recommend this company”
- Asset Protection Trust | FMS Wills & Estate Planning
Living Trusts Sorry this page isn't available right now, but we're working on it, please come back soon Get Started Phone 0161 804 0170 support@fmswills.co.uk Mail Mrs T.E. London “When making my will my anxiety levels shot through the roof however I think I struck lucky with FMS Wills and Estate Planning, they made the whole process manageable and I started to feel confident and on top of what I was doing. Nothing was too much and their patience and expertise was amazing. Thank you so much FMS Wills and Estate Planning for the understanding and kindness you communicated throughout this whole process. I would highly recommend this service to everyone. Thank you, thank you, thank you." Mrs A. Stevenage "I found Family Money Savers very helpful everything was explained fully and clearly understandable. It was also done in a professional way we would recommend them Thank you FMS Wills and Estate Planning for your work on our behalf" Mr & Mrs H. Haverhill “We did our Wills and Lasting Power of Attorneys with Family Money Savers Ltd they made a very complicated looking job very easy by explaining everything very clearly and being very patient as we took so long to do everything, I highly recommend this company”
- Family Inheritance Trust | FMS Wills & Estate Planning
Family Inheritance Trust If you are concerned about how your beneficiaries might cope managing their inheritance, a Family Inheritance Trust may be for you. A Family Inheritance Trust can also ring fence the assets to protect your loved ones from losing their inheritance due to divorce proceedings, attacks from other creditors or to have to pay for their own care fees. It can also mean that the assets in trust can pass down to further generations without attracting any inheritance tax. Call us today to discuss your circumstances and how a Family Inheritance Trust may benefit you! Get Started Phone 0161 804 0170 support@fmswills.co.uk Mail What risks can a Family Inheritance Trust avoid ? None of us have the foresight to know what our beneficiaries situations will be at the time of our passing. A Family Inheritance is a very flexible form of Trust which is used to both protect assets for your beneficiaries when you pass, and also control how those assets are used. These are discretionary Trusts which means the trustees have discretion over how, when and for whose benefit to use all of the capital and income of the Trust fund. You leave instructions for the trustees as to how the assets are to be used. Protect against Bankruptcy If the beneficiary of your Will is bankrupt or in danger of becoming bankrupt, the risk is that a gift from your estate might be paid directly to the beneficiary’s creditors and not actually benefit those you wanted it to. Protect against divorce proceedings Sadly, approximately 42% of all UK marriages end in divorce. The Family Inheritance Trust protects the assets by holding them in trust for your loved ones. As the assets aren't named outright they can't be named in any court proceedings. Protect against care fees Don't let your hard earned life's work end up the wrong hands. As the assets are left in Trust, your loved ones won't own them outright, so won't be forced to spend their inheritance to fund their own future care fees. Protect against Generational Inheritance Tax With a Family Inheritance Trust the assets do not fall directly into the beneficiary’s estate, so further taxation charges will not be applicable to these assets on the beneficiary’s death. Call us today to discuss your circumstances and how a Family Inheritance Trust may benefit you! Get Started Phone 0161 804 0170 support@fmswills.co.uk Mail Mrs T.E. London “When making my will my anxiety levels shot through the roof however I think I struck lucky with FMS Wills and Estate Planning, they made the whole process manageable and I started to feel confident and on top of what I was doing. Nothing was too much and his patience and expertise was amazing. Thank you so much FMS Wills and Estate Planning for the understanding and kindness you communicated throughout this whole process. I would highly recommend this service to everyone. Thank you, thank you, thank you." Mrs A. Stevenage "I found Family money savers very helpful everything was explained fully and clearly understandable. It was also done in a professional way we would recommend them Thank you FMS Wills and Estate Planning for your work on our behalf" Mr & Mrs H. Haverhill “We did our Wills and LPA’s with Family Money Savers Ltd they made a very complicated looking job very easy by explaining everything very clearly and being very patient as we took so long to do everything, I highly recommend this company”
- About FMS Wills & Estate Planning | Family Money Savers
About Committed to Excellence FMS Wills and Estate Planning is part of Family Money Savers which was established 2012. As members of the Society of Will Writers, the leading body of Will Writers with over 11,000 members nationwide, and over 30 years experience, we adhere to the Society of Will Writers code of practice, and our directors and senior management have been involved in the Will writing business for decades. We are committed to offering friendly, straightforward advice along with world class, professional service. Our goal is to make you feel comfortable and help you ensure that your loved ones are looked after. Our sound advice and professional guidance will leave you feeling confident that you're in control. Speak to us today for a free, confidential, no obligation quote Phone 0161 804 0170 support@fmswills.co.uk Mail What Our Clients Say Mr W - Bridgnorth "What makes the difference is the clear and concise communication. Every question was answered with detail and the whole experience made so easy. Well done FMS Wills and Estate Planning, I wouldn’t hesitate to recommend these guys."
- Lasting Power of Attorney | FMS Wills & Trusts
Lasting Power of Attorney If you were unable to make decisions for yourself due to illness, dementia, stroke who would you want to make decisions for you? The people who you have named as executors in your Will won't be able to act on your behalf as your Will only deals with matters once you have passed away. Without a Lasting Power of Attorney in place your loved ones will have to go through the lengthy and costly process of applying for guardianship through the courts. There are two types of Lasting Power of Attorney - The Lasting Power of Attorney for Property and Financial Affairs, and also the Lasting Power of Attorney for Health and Welfare. Many people think that a Lasting Power of Attorney is only appropriate as we reach an advanced age, but what would happen if you had an accident and were in a coma? Are you aware that Joint Bank accounts could be frozen? Creating a Lasting Power of Attorney allows you to make sure that the people you trust will be make important decisions regarding both your Health and Welfare, and Financial Affairs in the event you are unable to. Speak to us today. Get Started Phone 0161 804 0170 support@fmswills.co.uk Health and Welfare LPA From day to day decisions regarding your dress, diet and daily routine through to end of life decisions a Health and Welfare Lasting Power of Attorney allows you to choose the person or people to make these decisions on your behalf...read more Property and Financial Affairs LPA As well as making important decisions regarding your property and finances, a Property and Affairs Lasting Power of Attorney will allow someone to act on your behalf not only for the big things like selling a house, but also for day to day affairs such as speaking to the bank or claiming benefits...read more Mrs T.E. London “When making my will my anxiety levels shot through the roof however I think I struck lucky with FMS Wills and Estate Planning, they made the whole process manageable and I started to feel confident and on top of what I was doing. Nothing was too much and their patience and expertise was amazing. Thank you so much Dan for the understanding and kindness you communicated throughout this whole process. I would highly recommend this service to everyone. Thank you, thank you, thank you." Mrs A. Stevenage "I found Family Money Savers very helpful everything was explained fully and clearly understandable. It was also done in a professional way we would recommend them Thank you Dan for your work on our behalf" Mr & Mrs H. Haverhill “We did our Wills and Lasting Power of Attorneys with Family Money Savers Ltd they made a very complicated looking job very easy by explaining everything very clearly and being very patient as we took so long to do everything, I highly recommend this company”
- Terms & Conditions | FMS Wills & Estate Planning
Terms of Business The following standard terms of business apply to all instructions accepted by the Company. All work carried out in the provision of Will Writing Services is subject to these terms except where changes are expressly agreed in writing. These terms of business form the basis of the contract between the Company and the Client. 1. Definitions and Interpretation 1.1 In these Terms and Conditions the following terms shall have the following meanings: “Calendar Day” means any day of the year; “Cancellation Form” means the form attached to these Terms and Conditions as Schedule 1; “Cancellation Notice” means the notice attached to these Terms and Conditions as Schedule 1 or such other written document containing the same information, produced by the Customer; “Contract” means the contract for the purchase and sale of the Services under these Terms and Conditions; “Customer” means the individual purchasing the Services from the Seller who shall be identified in the Order; “Order” means the customer’s completed order for the purchase and provision of Services; “Payment Information” means all information required to take the required payments from the Customer and includes, but is not limited to, credit/debit card details and residential address details; “Sales Literature” means any and all brochures, catalogues, leaflets, price lists and other documents providing details of Services available and pricing information for those services; “Seller” ; and “Services” means the services which the Seller is to provide in accordance with these Terms and Conditions, any specific terms which apply only to those services, and as specified in the Order. 1.2 Unless the context otherwise requires, each reference in these Terms and Conditions to: 1.2.1 “writing”, and any cognate expression, includes a reference to any communication effected by electronic or facsimile transmission or similar means; 1.2.2 a statute or a provision of a statute is a reference to that statute or provision as amended or re-enacted at the relevant time; 1.2.3 “these Terms and Conditions” is a reference to these Terms and Conditions and the Schedule as amended or supplemented at the relevant time; 1.2.4 a Schedule is a schedule to these Terms and Conditions; and 1.2.5 a Clause, Section or paragraph is a reference to a Section of these Terms and Conditions (other than the Schedules) or a paragraph of the relevant Schedule. 1.3 The headings used in these Terms and Conditions are for convenience only and shall have no effect upon the interpretation of these Terms and Conditions. 1.4 Words imparting the singular number shall include the plural and vice versa. 1.5 References to any gender shall include the other gender. 2. Procedures 2.1 On the initial appointment your detailed instructions will be taken and appropriate advice given on matters relating Will Writing Services. Any queries or questions will be answered and a full explanation given on the contents and terminology used in the drafting of your Documents. 3. The Company undertakes to: 3.1 Comply with your instructions with reasonable skill, care and expedition appropriate to your needs. 3.2 Provide you with the best advice on matters relating to the Will Writing Services. In some cases this may mean advice to draw up other documents, or take other action, which may incur further fees. In such cases full details of such charges will be given to you in advance and you are under no obligation to proceed with any ancillary services offered. However, in some circumstances you may be asked to sign a declaration stating that you are acting against the advice given. 3.3 Comply with the Client's instructions using all due skill, care and expedition appropriate to the need of the client. Regarding the dispatch of documents Company must adhere to the following timescales unless otherwise agreed in writing with the client at the time that the client's instructions are received. The following timescales take effect immediately upon the Client providing all the information required to complete the agreed instructions. 3.3.1 Dispatch of Draft documents – 15 working days 3.3.2 Dispatch of executable documents AFTER drafts are approved – 7 working days 3.3.3 Dispatch of executable documents if drafts are NOT supplied – 21 working days 3.4 However where circumstances occur, including those which are beyond the Company’s control, which result in the documents being delivered outside the above stated timescales, the client must be informed and upon their request must be provided with a full written explanation for the cause of the delays AND the opportunity to renegotiate or cancel the contract, with a full refund being provided should it be requested by the client. 3.5 Maintain the strictest confidentiality and not to pass on your details to any other organisation without your express written permission unless legally required to do so and shall comply with all legislation in force relating to data protection. 3.6 Offer an attestation service that supervises the signing and witnessing of your Documents at your home. The Company will not take responsibility for ensuring the validity of your Documents where the attestation service has not been taken up and the execution supervised by an agent of the Company. The signing of your Documents must be carried out according to the law of England and Wales in order for your Documents to be valid. All Documents will be supplied to you with full written instructions of how these should be completed and the Company will check the documents for free after they have been signed to ensure validity. It is your responsibility to send the documents to our Company after you have signed them if you would like them checked. 3.7 Refund any money paid in respect of the preparation of your Will(s) should you change your mind within 14 days from the date of taking your instructions. After the expiration of this period the Company reserves the right to charge you for the advice given and for any work already carried out on your behalf and in accordance with your signed instructions. An itemised bill will be produced for any charge falling due under this term. 3.8 Where the Company offers a Will storage service, the Company does not accept any liability or obligation to advise you of any changes in legislation or taxation which may affect you either directly or indirectly and may necessitate a review of your Documents. Any Will should be reviewed every three years and on the occasion of any material change in your circumstances, such as divorce, marriage, the birth of children or the inheritance of a large sum of money etc . 3.9 Where the company cannot legally or practically follow the instructions given by the client, the company must explain any differences between the client’s instructions or expectations and the documents to be provided. 4. Notice of the Right to Cance l 4.1 The Customer has the right to cancel the Contract within the Cancellation Period as determined by The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. 4.2 The Seller is Family Money Savers Limited 4.3 For the purposes of this Cancellation Notice, the Reference Number to be quoted in all communications is: As detailed on the Customers invoice/receipt. 4.4 The Customer has the right to cancel the Contract within 14 Calendar Days of receipt of this notice (the “Cancellation Period”). 4.5 The Customer may be required to pay for Services provided if provision of the Services has commenced with the Customer’s written agreement prior to the end of the Cancellation Period. 4.6 In the event that the Customer chooses to exercise their right to cancel within the Cancellation Period, the Cancellation Form attached to these Terms and Conditions as Schedule 1 should be completed in full and returned to the Seller at the address provided in sub-Clause 4.7.1 below. 4.7 Cancellation Notices must be sent to the Seller at the following addresses: 4.7.1 A Cancellation Notice sent by post or delivered by hand must be sent to: Family Money Savers Limited, Express Networks Building 3, 6 Oldham Road, Manchester, M4 5DB and 4.7.2 A Cancellation Notice sent by email must be sent to: support@fmswills.co.uk 4.8 Cancellation Notices shall be deemed served upon the Seller: 4.8.1 In the case of a Cancellation Notice sent by post, at the time of posting; and 4.8.2 In the case of a Cancellation Notice sent electronically, on the day it is sent. 4.9 Use of the Cancellation Form is optional; however all Cancellation Notices, in whatever format, must be in writing and must contain all information included in Schedule 1. 5. Refunds 5.1 If the Customer chooses to exercise the Right to Cancel in accordance with Clause 4 above, the provisions of this Clause 5 shall apply in determining any refund to which the Customer may be entitled. 5.2 The Customer must inform the Seller of their exercise of the Right to Cancel within the period required by Clause 4. 5.3 If the provision of Services has commenced, at the Customer’s written request, prior to the giving of notice by the Customer and the end of the Cancellation Period, the Seller shall remain entitled to any monies constituting the value of such Services. 5.3.1 Where the Customer has already made payment to the Seller, any refund issued shall be less the relevant sum determined under sub-Clause 5.3. 5.3.2 Where the Customer is yet to make payment to the Seller, the sum due from the Customer shall be adjusted accordingly. 5.3.3 The Seller will inform the Customer in writing of the relevant calculations involved in determining sums deductible or payable under this Clause 5. 5.4 If the provision of Services has commenced prior to the giving of notice by the Customer and the end of the Cancellation Period without the Customer’s written request, the Seller shall not be entitled to any monies constituting the value of such Services. 5.5 If the Customer requires their Documents urgently and require that the Company commence work prior to the expiration of the cancellation period the Customer can agree to waive their rights under the Regulations by signing a waiver agreement. This will mean that they will be required to pay for any work completed should they decide to reinstate their right to cancel within the 14 days. This should be provided in writing. 6. Liability 6.1 If the Seller fails to perform the Services with care and skill it shall carry out remedial action at no extra cost to the Customer. 6.2 The Seller shall not be liable to the Customer or be deemed to be in breach of these Terms and Conditions by reason of any delay in performing, or any failure to perform, any of the Seller’s obligations if the delay or failure was due to any cause beyond the Seller’s reasonable control or where the Customer has failed to meet their obligations under Clause 8 below. 7. The Customers Obligations are: 7.1 To disclose all relevant facts and answers to all the questions asked to allow the Company to provide accurate advice and to produce an effective legal Document. The Company shall not accept liability in respect of information which was not disclosed, and therefore not documented by the person taking your instructions, and which comes to light at a later date as being of relevance and which may effect the validity or content of your Documents or advice given. 7.2 To read through the draft Documents provided, to confirm that they correctly reflect your wishes as to the distribution of your estate and that the names and addresses of the persons mentioned in your Documents are correct, adding any missing data not supplied at the time of taking your instructions. 7.3 To return the Documents together with any amendments to the Company as soon as possible. If you fail to return the Documents to the Company, the Company shall accept no liability for the draft Documents. The Company shall not be responsible for any delay due to your failure to comply with the above. 7.4 To notify the Company if you do not receive your draft Documents within two weeks of the first appointment, unless otherwise agreed. 7.5 To pay the fee due for the provision of Will Writing Services in full and in accordance with the terms of our invoice. 7.6 If you are having the attestation service, you should arrange for the witnesses to be present at the time of the execution of your Will. 8. Client Care 8.1 The Company is committed to providing the Customer with a high quality service. An essential part of that service is that the Company will communicate effectively with the Customer so that they are kept informed of progress. 8.2 The Company maintains a full complaints procedure to which any complaint should first of all be addressed. If the matter is unable to be resolved to your satisfaction you may refer it, in writing, to the Complaints Department, The Society of Will Writers. Chancery House, Whisby Way Lincoln, LN6 3LQ. The Company complies with the Society’s Code of Practice of which a copy is available upon request. A customer satisfaction survey is available from your consultant upon request. The survey is also available online at www.willwriters.com/satisfactionsurvey.html.
- MBT Will Writing | FMS Wills & Estate Planning
MBT Will Writing & Legal Services MBT Will Writing & Legal Services Mark Bonner and MBT Will Writing & Legal Services had their license with the Society of Will Writers revoked in 2012. We have recently taken over storage of some Wills and other documentation that was originally drafted by Mark Bonner, MBT Will Writing & Legal Services. If your most up to date will was drafted by Mark Bonner or anyone else as at MBT Will Writing & Legal Services we urge you to contact us immediately - please call 0161 804 0170 , email support@fmswills.co.uk , complete the contact me form below or write to us at Family Money Savers Storage Services, Express Networks 3, 6 Oldham Road, Ancoats, Manchester, M4 5DB MBT Will Writing had offices in London and Luton at the following addresses: MBT Will & Legal Services, Continental House, 497 Sunleigh Road, Alperton, Middlesex, HA0 4LY MBT Will & Legal Services, 878 Dunstable Road, Luton, Bedfordshire, LU4 0HH We have had a lot of questions regarding Mark Bonner being sent to prison. We hope that you find the links below to the articles regarding Mark Bonner and MBT useful The Society of Will Writers Article on Will Writer Jailed for Fraud: https://www.willwriters.com/blog/will-writer-jailed-fraud/ Today's Wills & Probate Article on 5 year sentence for Will writing conman: https://todayswillsandprobate.co.uk/5-year-sentence-will-writing-conman/ Luton Today's Article on conman steals oaps inheritances: https://www.lutontoday.co.uk/news/luton-conman-stole-oaps-inheritances-1110036 The London Standard's Article on conman who posed as Will expert to defraud grieving victims out of £350,00 of inheritance money https://www.standard.co.uk/news/crime/conman-posed-as-will-expert-to-defraud-grieving-victims-out-of-ps350-000-inheritance-money-a3567431.html If your most up to date will was drafted by Mark Bonner or anyone else as at MBT Will Writing & Legal Services we urge you to contact us immediately - please call 0161 804 0170 , email support@fmswills.co.uk , complete the contact me form below or write to us at Family Money Savers Storage Services, Express Networks 3, 6 Oldham Road, Ancoats, Manchester, M4 5DB Contact me Get in touch First Name Last Name Email Message Send Thanks for submitting!